3 mths, 14 emails, 6 support tickets and 4 phone calls later, still no refund from @TeslaMotors on cancelled Model 3 order #scam #lawsuit
— Jakob Pizzera (@pizzeraj) July 20, 2017
Back in March 2016, Elon Musk triggered every snowflake in America into action with the announcement of his ‘affordable’ Model 3 that would deliver at least 215 miles of driving, starting at just $35,000. Within a matter of weeks, pretty much everyone in the country who could afford to scrape together $1,000 managed to put down a deposit on a car they wouldn’t be able to drive for a couple of years as if they were simply buying the latest version of the iPhone.
But while Tesla was all too eager to take in those $1,000 deposits, if you count yourself among the growing number of people who suddenly want their money back you shouldn’t expect the return process to be quite as seamless.
As Wired points out today, while customers have been promised that their Model 3 deposits are refundable in 3 weeks and right up until their car goes into production, many are finding out that it’s not quite that easy in reality. In fact, one customer interviewed by Wired, Shashank Chitti, has been waiting for his deposit for 2.5 months now and still has no idea when his claim will be rectified.
Fortunately, Tesla makes it easy to ask for your money back; the company’s website says deposit holders can cancel at any time. Per the company’s Model 3 Reservation FAQ, ‘Refunds can take up to three weeks depending on your country of delivery.’
At least that’s how it’s supposed to work.
This post was published at Zero Hedge on Jul 31, 2017.
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